Checkout & Payment
Ordering
You must be 18 years or over to purchase from WINE BOX.
When placing an order with WINE BOX, you confirm that all your personal details that you have provided are true and correct.
Any order amendments must occur prior to dispatch. If an order requires amendment after dispatch additional fees may apply.
How do you protect my information?
When you purchase through WINE BOX, every credit card transaction occurs within a secure environment. Rest assured, all of your personal information is safe with us. We use a secure server when you place orders or access your account information on our website. We use a 128-bit SSL security system, which encrypts all information you input before it is sent to us. Confidential information, such as your address, credit card details and order history, is not stored on the web server but on our own database, which is protected against unauthorised access and is administered in accordance with our Privacy Policy.
We accept the following forms of payment:
- VISA
- Mastercard
- Account to Account (ANZ, ASB, BNZ, KiwiBank, TSB and Westpac)
- Direct Bank Deposit
Credit Card – Allows credit card payments by Payment Express PX-Pay method, Payment by credit card will ensure immediate dispatch of your order.
Account to Account – One-off online payment using the customer’s online banking portal(ANZ, ASB, BNZ, KiwiBank, TSB and Westpac).
Direct Bank Deposit – You will receive and email with our bank account details and once you have deposited the total funds and the transaction has been confirmed, we will dispatch your order.
Please note: We do not accept Cheques. (Special arrangements can be made by arrangement with Company Cheques only)
To shop for wine with WINE BOX, we’ve got several convenient options for you:
Online
You can order right here via winebox.co.nz by creating an account and placing your order.
you will enter your Credit Card over our secure server or select the Direct Bank Deposit option. If you have any questions contact us on wineboxnz@gmail.com.
By E-mail
You can place your order by sending email to: wineboxnz@gmail.com.
Visit offline store
You can always visit our offline shop to buy some wines during store hour. Some of wines we stock them in our storage, so please confirm to contact us before you come.
WINE BOX’s fulfillment systems are fully automated.
This means that the moment your order has been placed, the wheels start turning and we are unable to cancel your order or change any of your order details.